Approvals/Requirements Satisfied by eRADIMAGING Courses
- ASRT approval for ARRT Category A credit
- All Courses eligible of international radiographers' CPD requirements
- ASRT and MDCB are approved continuing education providers of ARRT and all courses are accepted by ARRT
- California CE requirements met for all radiography courses
- NMTCB accepted (All Courses)
- All Courses available for RRAs
- ARMRIT accepted (All MRI Courses)
- MDCB approval by the Medical Dosimetrist Certification (Selected Courses)
- Florida approval for all courses 1 credit or more
- ARDMS accepted (All Courses)
- CAMRT and Sonography Canada recognize the ASRT approval (All Courses)
- Approval: This course is approved by ASRT - an approved continuing education provider of ARRT.
- Release Date: 3/3/2021
- Expiration Date: 4/1/2024
- Credit Hours: 1 Credit
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Course Description and objectives:
Course Description
Patient education and clear, 2-way communication are key components of patient-centered care. Radiographers may only interact with a patient for a short time, but they have the opportunity to increase patient trust, maximize compliance, and improve outcomes by genuinely listening to patients, acknowledging their concerns, answering their questions, and ensuring that they understand all instructions. This course discusses the AIDET (acknowledge, introduce, duration, explanation, and thank you) method of interacting with patients and explains verbal, paralinguistic, and nonverbal communications and how they can be used effectively. Methods for obtaining patient history and the information the history should include are also described, as is the importance of providing patients with accurate and accessible educational materials. Finally, tips for interacting with specific populations, including pediatric patients and the hearing impaired, are outlined. Key messages are to treat every patient with respect, to listen actively, and to take the patient's preferences and values into account. In addition, summarizing or repeating information that has been provided, whether by the patient or the radiographer, is valuable for ensuring that the intended message is received and understood. Communicating with all patients in a clear, friendly manner and at an appropriate level builds trust and allows the patients to be active partners in their care. This improves both the patient experience and increases the safety and efficiency of radiologic procedures.Learning Objectives
After reading this article, the participant should be able to:
- DISTINGUISH patient-centered care from practitioner-centered care.
- APPLY the AIDET method.
- EXPLAIN verbal, paralinguistic, and nonverbal communication.
- EXPLAIN how to take a thorough patient history.
- OUTLINE the role of the radiographer in patient education.
- IDENTIFY the needs of different patient populations.
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CE Information:
CE Information
In order to receive CE credit, you must first complete the activity content. When completed, go to the "Take CE Test!" link to access the post-test.
Submit the completed answers to determine if you have passed the post-test assessment. You must answer 6 out of 8 questions correctly to receive the CE credit. You will have no more than 3 attempts to successfully complete the post-test.
Participants successfully completing the activity content and passing the post-test will receive 1.0 ARRT Category A credit.
Approved by the American Society of Radiologic Technologists for ARRT Category A credit.
Approved by the state of Florida for ARRT Category A credit.
Texas indirect credit.
This activity may be available in multiple formats or from different sponsors. ARRT does not allow CE activities such as Internet courses, home study programs, or directed readings to be repeated for CE credit in the same biennium.
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Structured Education Credit Valuations:
Category Content Area Credits Bone Densitometry Patient Care 1 Breast Sonography Patient Care 1 Cardiac Interventional Patient Care 1 Computed Tomography Patient Care 1 Magnetic Resonance Patient Care 1 Mammography Patient Care 1 Nuclear Medicine Patient Care 1 Radiation Therapy Patient Care 1 Radiography Patient Care 1 Radiologist Assistant Patient Care 1 Sonography Patient Care 1 Vascular Interventional Patient Care 1 Vascular Sonography Patient Care 1 -
CQR Credit Valuations:
Category Subcategory Credits Bone Densitometry Patient Bone Health, Care, and Radiation Principles 1 Breast Sonography Patient Interactions and Management 1 Cardiac Interventional Patient Interactions and Management 1 Computed Tomography Patient Interactions and Management 1 Magnetic Resonance Patient Interactions and Management 1 Mammography Patient Interactions and Management 1 Nuclear Medicine Patient Interactions and Management 1 Radiation Therapy Patient Interactions and Management 1 Radiography Patient Interactions and Management 1 Radiologist Assistant Patient Management 1 Sonography Patient Interactions and Management 1 Vascular Interventional Patient Interactions and Management 1 Vascular Sonography Patient Interactions and Management 1
The Radiographer: Patient Education and Communication
Naomi L. Ruff, PhD, ELS
*Medical Writer, Duluth, Minnesota.
Address correspondence to: Naomi L. Ruff, PhD, ELS, 24 S 59th Ave E, Duluth, MN 55804. E-mail: naomiruff@ruffdraftwriting.com.
Disclosure Statement: Dr. Ruff reports having no financial or advisory relationships with corporate organizations related to this activity.
ABSTRACT
Patient education and clear, 2-way communication are key components of patient-centered care. Radiographers may only interact with a patient for a short time, but they have the opportunity to increase patient trust, maximize compliance, and improve outcomes by genuinely listening to patients, acknowledging their concerns, answering their questions, and ensuring that they understand all instructions. This course discusses the AIDET (acknowledge, introduce, duration, explanation, and thank you) method of interacting with patients and explains verbal, paralinguistic, and nonverbal communications and how they can be used effectively. Methods for obtaining patient history and the information the history should include are also described, as is the importance of providing patients with accurate and accessible educational materials. Finally, tips for interacting with specific populations, including pediatric patients and the hearing impaired, are outlined. Key messages are to treat every patient with respect, to listen actively, and to take the patient's preferences and values into account. In addition, summarizing or repeating information that has been provided, whether by the patient or the radiographer, is valuable for ensuring that the intended message is received and understood. Communicating with all patients in a clear, friendly manner and at an appropriate level builds trust and allows the patients to be active partners in their care. This improves both the patient experience and increases the safety and efficiency of radiologic procedures.
View the full content
Sample eRADIMAGING Course *
* This sample course is for reference purposes only. It is not currently available for earning CE credits. To earn ARRT CE credits please subscribe to eRADIMAGING where you will see a complete listing of all active and eligible CE courses.
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